The guarantee shown for this offer
The Horse Force BuyGoods checkout reviewed on 26 October 2026 displays a 60-day money-back guarantee. Check the offer and confirmation for the terms that apply to your order. No therapeutic outcome is promised.
Request help before returning a product
- Open BuyGoods Order Lookup and locate your order.
- Choose the help option and submit a refund request.
- Follow the return instructions and address provided for that order.
Do not send a return to a business address without instructions. Keep the order reference and evidence of postage.
Processing and return costs
BuyGoods describes inspection of returned physical items and refunds to the original payment method. Its general policy excludes reimbursement of return postage; mandatory consumer rights may require a different outcome. Confirm your circumstances with support rather than assuming a fixed processing time.
Different policy wording
BuyGoods' general refund page refers to a 30-day baseline and notes that some offers have longer periods, while this checkout states 60 days. Ask support to confirm the applicable period if your documents differ. Read the current BuyGoods refund policy.
Your consumer rights
Nothing on this website excludes or limits consumer rights that cannot lawfully be excluded. Where applicable, rights under the Australian Consumer Law or New Zealand Consumer Guarantees Act are additional to any voluntary guarantee and are not limited to its stated period.
See Australian consumer guidance and New Zealand online shopping guidance.