Existing orders, tracking and refunds
For a purchase completed through BuyGoods, start with BuyGoods Order Lookup and Support. Have your order reference and purchase email available on that secure service.
BuyGoods also lists [email protected] in its published refund policy. This is BuyGoods' contact, not a separate Horse Force brand inbox.
Product or pre-purchase questions
Before ordering, obtain any missing ingredient, label, suitability, delivery or seller information through the checkout support route.
Information to protect
Do not send full card details, account passwords or unnecessary health information in an enquiry. Payment information belongs in the secure checkout only.